New York: Settlement Reached in Call Center's Wage & Hour Class Action

Britney Buscaglia

A class action lawsuit was filed in 2005 on behalf of call center telemarketers claiming that they were not paid for overtime worked. The suit was brought by a pair of employees at the company, and eventually grew to include hundreds of unnamed workers. The workers claimed they regularly worked more than 40 hours a week but were not paid overtime. Defendant?business process outsourcing company denied the allegations and did not admit to any violation of law.

Settlement: $4,000,000

Sherrill, et al. v. Sutherland Global Services, Inc., et al.