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Netflix User Sues Over Monthly Fee Increase

Elizabeth DiNardo, Esq. | Associate Counsel

On June 29, 2016, disgruntled Netflix user, George Keritsis, filed a proposed class-action lawsuit against the popular movie-streaming site in California federal court. Keritsis’ suit seeks class-action status for all Netflix users who entered into agreements with the site, promising to lock them into a fixed, low subscription rate only to be told their monthly subscription rates have increased over time. Currently, more than half of Netflix’s 81.5 million U.S. subscribers have grandfathered accounts and would technically be applicable to join the proposed class.

Keritsis alleges that when he signed up for Netflix in 2011, the company assured him that his monthly subscription fee would be fixed at $7.99 per month so long as he maintained a consistent monthly membership. However, Keritsis says that in October 2012 and again in June 2016, he was told that his monthly subscription fee had increased.

Netflix has yet to comment on the proposed class-action suit. 


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