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Class-Action Suit Filed Against Carfax Over Arbitrary Increases in Subscription Fees

Elizabeth DiNardo, Esq. | Associate Counsel

On June 10, 2016, an Alabama-based car dealership, Turnbull Automotive, filed a lawsuit against the Centerville, Virginia-based company, Carfax, on behalf of itself and all other individuals and entities who have been subject to intermittent, arbitrary increases in subscription fees with the company over the past four years.
Carfax subscribers are given access to information on the repair history of used cars. The plaintiff claims that the defendant, Carfax, has been significantly and arbitrarily increasing subscription fees with no justification given to consumers in violation of Virginia consumer laws. Plaintiff contends that his company subscribed to Defendant’s services in 2012 for $250 per month and was subject to such significant fee increases every year that by April 2016, the monthly fee had risen to $569.

Turnbull is seeking more than $5 million in damages.

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